Shipping policy

Thank you for visiting and shopping at 3DChaos. Following are the terms and conditions that constitute our Shipping Policy.

We ship to all 50 states and territories of the United States, Canada, Australia, and Europe.

SHIPMENT PROCESSING TIME

All orders are processed within 1-3 business days. Orders are not shipped Sundays and Mondays or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery. If there will be a significant  delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATE ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

The shipping times quoted at checkout are ESTIMATES ONLY and are not guaranteed by 3DChaos, Bloody Wolf Tattoo Supply, or the shipping companies listed.

SHIPMENT CONFIRMATION AND ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES, AND TAXES

3DChaos and Bloody Wolf Tattoo Supply are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

3DChaos and Bloody Wolf Tattoo Supply are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. Take photos of the box(es) and item.

INTERNATIONAL SHIPPING POLICY

When shipping outside the United States and territories, we must follow international laws and regulations. Any VAT or other taxes and fees will be paid by the customer.

RETURNS POLICY

We accept returns within 30 days on most items that have not been used or damaged. Please contact us for detailed information about options and procedures for returning your order.

We DO NOT accept returns on SKIN CREAMS.